WaKu Privacy

1. Who We Are

Welcome to Waku! We are a technology company dedicated to helping users create, discover, share, and participate in various social and interest-based events via our digital platform and mobile applications.

Legal Name: Moyu Corporation
Registered in: District of Columbia, United States
Headquarters Address: 1200 G Street, NW, Suite 872, Washington, DC 20005, USA

Contact Us

  • Phone: +1 (667) 294-0676
  • Email: [email protected]
  • WeChat: WakuOfficial
  • In-App Help Center: [Waku App > Settings > Help]

Our services are intended for individuals aged 13 and above.

2. Our Privacy Statement

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our services.

We are committed to transparency and protecting your privacy. Please review this policy carefully.

3. Personal Data We Collect

We collect the following types of personal data:

a. Information You Provide

Examples include:

  • Account registration info (e.g., name, email, password)
  • Profile data (e.g., profile photo, bio, interests)
  • Event participation and creation details
  • Communications with us (e.g., customer support messages)
  • Payment-related information (e.g., billing address, transaction details)

b. Automatically Collected Information

This includes data collected through your device and usage:

  • Device information (e.g., device type, OS, language)
  • Log data (e.g., IP address, access time, pages viewed)
  • Location data (if location permissions are enabled)
  • Usage behavior (e.g., clicks, navigation within the app)

c. Information from Third Parties

We may receive information from:

  • Social media accounts you link (e.g., Apple, Google, WeChat)
  • Payment providers or app stores
  • Event organizers or other users you interact with

4. How We Use Your Personal Data

We use your personal data to:

  • Provide and improve our services
  • Process transactions and facilitate event-related activities
  • Communicate with you, including customer service, updates, and marketing
  • Analyze usage trends and user behavior to enhance user experience
  • Detect, investigate, and prevent fraud, abuse, or security incidents
  • Comply with legal obligations and enforce our terms

We do not use your personal data for automated decision-making without meaningful human oversight.

5. How We Share Your Personal Data

We may share your personal data in the following situations:

  • With service providers: We work with trusted vendors to perform functions on our behalf, such as hosting, analytics, customer support, and payment processing.
  • With event organizers: When you sign up for or interact with an event, your relevant information may be shared with the event organizer.
  • As required by law: We may disclose data if legally required, or to protect rights, safety, or comply with legal processes.
  • During business transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

We do not sell your personal data.

6. Data Security

We take reasonable administrative, technical, and physical measures to safeguard your personal data against loss, theft, and unauthorized access, use, or modification.

However, no method of transmission over the Internet or method of electronic storage is 100% secure.

If you believe your data may have been compromised, please contact us immediately.

7. Your Rights and Choices

You may have the right to:

  • Access and review the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data, subject to legal exceptions
  • Object to or restrict certain types of data processing
  • Withdraw your consent where processing is based on consent

You can exercise these rights by contacting us at [email protected].

8. Children's Privacy

Our services are not directed to or intended for children under the age of 13.

We do not knowingly collect personal data from children under 13. If we learn that we have collected data from a child under 13, we will take appropriate steps to delete such data.

9. International Data Transfers

Your personal data may be transferred to and processed in countries other than your country of residence.

These countries may have different data protection laws, but we take steps to ensure your data is afforded a comparable level of protection.

10. Your Choices

We respect your ability to make choices about your personal data. You may have the following options:

10.1 Limit the Data You Provide

You may choose not to provide certain information. However, this may affect your ability to use some features of our services.

10.2 Opt Out from Communications

You can unsubscribe from marketing communications at any time by following the unsubscribe link in our emails. You may also manage app notifications through your settings.

10.3 Do Not Track

Some browsers offer a "Do Not Track" (DNT) feature. We currently do not respond to DNT signals.

10.4 Targeted Advertising

You may choose to opt out of targeted advertising through our in-app privacy settings or device-level advertising preferences.

11. Exclusions

11.1 Data Provided to Others

This Privacy Policy does not apply to personal data you share directly with event organizers or other users on the platform. Please review their privacy practices before sharing data.

11.2 Third Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • Phone: +1 (667) 294-0676
  • Address: 1200 G Street, NW, Suite 872, Washington, DC 20005, USA

13. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, including for business or legal requirements.

Criteria we use to determine retention periods include:

  • The length of your relationship with us
  • Legal obligations we are subject to
  • Any potential disputes or regulatory requirements

Once data is no longer needed, we will securely delete or anonymize it.

14. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors.

We will notify you of any material changes by posting the updated policy on our website or by contacting you directly (e.g., via email).

We encourage you to review this policy periodically to stay informed about how we protect your data.

15. State-Specific Privacy Rights

California

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Access your personal data
  • Request deletion of your data
  • Correct inaccurate data
  • Opt out of the sale or sharing of your personal data

We do not knowingly sell or share personal data of individuals under 16 years old.

You can exercise your California privacy rights by contacting us at: [email protected]

Nevada

Residents of Nevada may opt out of the sale of certain personally identifiable information.

To submit a request, contact us at: [email protected]

Other States

Depending on your U.S. state of residence, you may have the right to:

  • Confirm whether we process your personal data
  • Access, correct, delete, or export your data
  • Opt out of targeted advertising, profiling, or the sale of personal data

For more information or to exercise your rights, please contact us at: [email protected]

16. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, understand usage patterns, and deliver relevant content and advertising.

You can manage your cookie preferences through your browser settings or privacy controls in the app.

17. Automated Decision Making

We may use algorithms or automated systems to personalize your experience, moderate content, or recommend events.

You have the right to request human review of significant decisions made solely through automated processing that affect your rights.

18. Data Subject Requests Process

To exercise your data rights (such as access, correction, deletion, or objection), please contact us at the email below and provide sufficient details to verify your identity.

We will respond within the timeframes required by applicable data protection laws, typically within 30 to 45 days.

19. GDPR Compliance (For EU/EEA Users)

If you are located in the European Union (EU) or European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

  • Right of access
  • Right to rectification
  • Right to erasure ("right to be forgotten")
  • Right to restriction of processing
  • Right to data portability
  • Right to object
  • Right not to be subject to automated decision-making

Legal Basis for Processing: We process your data on the basis of your consent, the necessity of processing for the performance of a contract, legal obligations, or our legitimate interests.

20. Supervisory Authority Contact

If you believe that your rights under applicable data protection laws have been infringed, you have the right to lodge a complaint with your local Data Protection Authority (DPA).

For EU users, you can find your supervisory authority here: https://edpb.europa.eu/about-edpb/board/members_en

21. Sensitive Personal Data

We do not intentionally collect sensitive personal data such as health information, biometric identifiers, genetic data, or religious beliefs.

If you voluntarily submit such data through our services, it will be handled with enhanced safeguards and processed only when necessary and lawful.

22. Business Partners and API Integrations

We may integrate our platform with third-party services (such as payment providers, authentication services, or mapping APIs). These partners may collect or process your data under their own privacy policies.

You are encouraged to review the privacy policies and terms of those third-party services before engaging with them.